Rockwell Home Management
Preserving assets. Protecting independence.
Custos Hub by Rockwell is the quiet awareness layer inside every Rockwell monthly plan. It helps surface meaningful changes in the home. When something needs attention, Rockwell can review the situation and coordinate the appropriate next step.
See hands-free voice callingThe resident says a wake word they choose, and the Hub places a two-way call to a loved one or care partner from their own call list. They talk and listen through the Hub from across the room, without reaching for a phone or a button.
No pendant, wristband, or button. The Hub is installed in the home, so there is nothing to put on in the morning or leave on the nightstand.
The resident picks the wake word and decides who is on the call list, and can change either one at any time.
Speak and hear the person on the other end through the Hub's speaker and microphone, no handset needed.
Activity awareness sensors work silently, with no beeping, no screens, and nothing for the resident to manage day to day. Configured sensor events reach Rockwell and the listed contacts.
Privacy: No cameras. No audio is stored.
Good to know: Hands-free calling is not an emergency service and does not call 911. Calls and alerts depend on power and internet connectivity. For emergencies, call 911 first, then call Rockwell.
Essential Watch includes the core environmental and water categories. Premier Management includes all 7 categories. Custos Hub by Rockwell uses no cameras, video, or biometric data, and no audio is stored.
Temperature and humidity readings, with configured alerts.
Water-contact sensor events from configured locations.
Door and window contact events from configured sensors.
Readings and configured alerts from supported air-quality sensors.
Household activity events and their timing provide context for review.
Configured appliance sensor readings and events for household review.
Configured alerts reach Rockwell and the household's listed contacts together.
Rockwell service hours are weekdays 5 to 9 pm and weekends 8 am to 6 pm Central, closed federal holidays. Alerts go to Rockwell and the household's listed contacts at the same time. Rockwell reviews during business hours. Outside those hours, contacts are alerted directly and Rockwell follows up when service hours begin.
For emergencies: Call 911 first, then call Rockwell.
Every Rockwell plan includes a private dashboard for the family with available sensor readings, activity events, and the time of the most recent update.
The portal shows the awareness. Rockwell coordinates the next step.
Custos Hub by Rockwell is available with every plan. Rockwell owns and loans the equipment, with a one-time setup fee quoted per home before signing. The paid $150 Audit fee credits toward setup. There are no installments, financing, or equipment balances. Rockwell picks up the equipment when the plan ends and never charges for wear, loss, or damage. No fee of any kind applies if the resident moves into care or passes away. Rockwell installs, configures, and services the equipment for your home.
For older adults who want a steady baseline of activity awareness. One in-person check-in a month, with Custos Hub by Rockwell activity awareness between visits. Includes core awareness for temperature, humidity, water and leaks, quarterly reports, business-hours support, seasonal checklists, a vendor directory, and member portal. You hire vendors directly.
For snowbirds, owners who live away, and adult children supporting a parent's home. Everything in Essential, plus weekly check-ins, alternating in person and remote. Remote check-ins include a review of sensor data plus a phone call. Includes all 7 awareness categories, seasonal stewardship, monthly detailed reports, and priority phone support during business hours. Vendor coordination includes up to 2 requests and 3 hours monthly; extra time is $60/hour including travel, only with your approval.
For estates, trusts, and families who want one point of contact. Offered by individual consultation and quote only.
Talk with us about Estate ConciergeRockwell deploys the Hub, configures it for your home, and manages it for the life of your plan. We tune what the Hub pays attention to around how you actually live, and we adjust it as needs change. If something needs a sensor moved, a setting changed, or a question answered, you call us, not a help desk in another time zone.
Custos Hub comes with your monthly plan, and every plan begins with a $150 Home Safety and Readiness Audit. We walk the home, learn what matters to you, and recommend the level of awareness that fits the life lived inside it.
Schedule Your $150 Audit Compare monthly plans →