Custos Hub by Rockwell

Name: Custos Hub by Rockwell
Brand: Custos Hub by Rockwell
Availability: InStock

The Hub is the brain. Rockwell is the hands.

Environmental and activity awareness, paired with a local person who can coordinate the next step.

Custos Hub by Rockwell is the quiet awareness layer inside every Rockwell monthly plan. It helps surface meaningful changes in the home. When something needs attention, Rockwell can review the situation and coordinate the appropriate next step.

What Custos Hub Pays Attention To

Three kinds of awareness, working quietly in the background.

Custos Hub is not a product you buy off a shelf. It is a calibrated layer of awareness that Rockwell tunes to your home, so the things that matter surface early and the things that do not stay out of the way.

Environmental Awareness

Alerts for water leaks, freezing pipes, humidity shifts, and temperature extremes. When the Hub detects an early sign, such as a pipe approaching freezing, it sends an alert so Rockwell can review it and coordinate the right response. The Hub provides the awareness. Rockwell does the responding.

Activity Awareness

A gentle sense of the daily rhythms of the home, so an ordinary day reads as ordinary and the family stays reassured. It is designed to support a person's independence and privacy, keeping loved ones informed without anyone hovering over day-to-day life.

Coordinated Response

Awareness is useful when a person can act on it. When the Hub surfaces something, Rockwell can review it, coordinate the appropriate local trade, and keep the family informed.

New: Your Home Just Learned to Act for Itself

Water that shuts itself off. Lights that rise before you do. Shades that follow the sun.

Awareness surfaces the moment that matters. These additions let the home respond to it. Each one is installed, configured, and managed by Rockwell as part of your plan, tuned to the way you actually live.

Smart Lighting Control

Smart switches that bring up hallway and stairway lighting as evening settles in and quiet the house down at night. A well-lit path through the home is one of the simplest safety upgrades a home can have, and nobody has to think about it.

Automatic Water Shutoff

The Hub already notices water where it should not be. Now the home can act on it. A professionally installed shutoff can close the main water supply when a leak is detected, so a burst pipe in January meets a closed valve instead of an empty house.

Automated Blinds and Shades

Window coverings that ease open with the morning and close as the evening comes on. Natural light on a dependable rhythm, more comfortable rooms in every season, and privacy after dark, with no reaching, climbing, or cords to manage.

Entry and Structural Awareness

Awareness for the places a door sensor cannot reach: a garage door left open overnight, a shed or outbuilding disturbed, secured storage that moves when it should not. Quiet reassurance for the whole property, not just the front door.

And this is only where it starts. The Custos Hub platform is built to grow with the home. If a need surfaces during your audit, or years down the road, Rockwell can usually add the right capability for it. Ask about any of these during your audit, or reach out to add them to your current plan.

See What Your Family Sees

A private members portal, included with every plan.

Every Rockwell plan includes a simple, private dashboard for the family. In plain language, at a glance, it answers the question that sits in the back of your mind when a parent lives on their own: is everything okay today?

Custos Hub members portal home dashboard showing an at-a-glance status that the home is running normally. — **The Hub is the brain. Rockwell is the hands.** Environmental and activity awareness, paired with a local person who can coordinate the next step.

A calm home status at a glance. One clear view that the home is running normally, so a quick check is genuinely quick, with the time of the most recent update.
Environmental readings you can actually read. Current temperature and climate readiness with the day's trend, plus early alerts for water, freezing pipes, and humidity.
Gentle activity awareness. A sense that the day is moving along as it should, provided through environmental and activity sensors. Cameras are not standard and are available only if a family requests them.
Clear alerts, routed to the right people. If something needs attention, it can surface here so the family and Rockwell have useful information for the next step.
A record you can trust. A history of what was flagged and how it was resolved, so nothing quietly slips through the cracks.

Custos Hub members portal environment and activity view with current readings and a temperature trend. — Environment and Activity: current readings, the day's temperature trend, and a gentle sense of daily rhythm.

Custos Hub members portal alerts view showing an item needing attention and a history of resolved items. — Alerts: an item that needs attention alongside a history of resolved items, with Rockwell following up on each one.

The portal shows the awareness. Rockwell coordinates the next step.

How Custos Hub Fits Your Plan

Included with every membership. Never sold on its own.

Custos Hub comes with your Rockwell monthly plan. It is professionally installed, configured, and managed by Rockwell, and the depth of coverage scales with the plan you choose. You are never handed a box of sensors and an app to figure out yourself.

The Essential Watch $99 / month
Environmental awareness for the core risks (water, temperature, and humidity), ideal for a home that sits empty through the snowbird season.
Premier Management $199 / month
Around-the-clock environmental awareness for water, climate, and power, with activity awareness throughout the home for aging in place with confidence.
Estate Concierge $399 / month
Redundant coverage with backup alerting across water, climate, and entry points, including automatic water shutoff valves that can close the water supply when a leak is detected.

See everything included in each plan →

Installed and Managed, Never Do-It-Yourself

Rockwell deploys the Hub, configures it for your home, and manages it for the life of your plan. We tune what the Hub pays attention to around how you actually live, and we adjust it as needs change. If something needs a sensor moved, a setting changed, or a question answered, you call us, not a help desk in another time zone.

Every household decides what the Hub pays attention to and how the family stays informed. Custos Hub is here to support independence and dignity at home, on the terms of the person who lives there.